# Welcome!

We understand that using a new product can sometimes be challenging, so we're here to assist you every step of the way.

Whether you're a new customer or a long-time user, we've covered you with comprehensive guides, tutorials, and troubleshooting tips to ensure a seamless experience.

<table data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td>🏁 <strong>GETTING STARTED</strong></td><td><a href="getting-started/building-a-chatbot">Build a chatbot</a></td><td><p><a href="whatsapp-business-api/getting-a-whatsapp-api">Getting a WhatsApp API</a></p><p><a href="ai-studio/building-a-gpt-chatbot">Building a GPT chatbot</a></p><p><a href="live-chat/building-a-bot-with-live-chat">Building a bot with live Chat</a></p><p></p></td></tr><tr><td><p>🤖 <strong>BOT BUILDER</strong></p><p><a href="bot-builder/action-blocks">Action blocks</a></p><p><a href="bot-builder/variables">Variables </a></p><p><a href="bot-builder/connecting-action-blocks">Connecting action blocks</a> <a href="getting-started/chatbot-appearance">Chatbot Appearance</a></p></td><td></td><td></td></tr><tr><td>✨ <strong>AI STUDIO</strong></td><td><p><a href="ai-studio/knowledge-base">Knowledge base </a></p><p><a href="ai-studio/prompts">Prompts </a></p><p><a href="ai-studio/tokens">Tokens </a></p><p><a href="ai-studio/refresh-frequency">Refresh frequency</a></p></td><td></td></tr><tr><td><p>💬 <strong>LIVE CHAT</strong></p><p><a href="live-chat/overview">Overview </a></p><p><a href="live-chat/creating-views">Creating views </a></p><p><a href="live-chat/saved-replies">Saved replies </a></p><p><a href="live-chat/settings">Settings</a></p></td><td></td><td></td></tr><tr><td>🔌 <strong>INTEGRATIONS</strong></td><td><p><a href="integrations/overview">Overview</a> </p><p><a href="integrations/ready-integrations">Ready integrations </a></p><p><a href="integrations/zaipier">Zapier </a></p><p><a href="integrations/http-request">HTTP request</a></p></td><td></td></tr><tr><td><p><strong>WHATSAPP API</strong></p><p><a href="whatsapp-business-api/getting-a-whatsapp-api">Getting a WhatsApp API</a></p><p><a href="whatsapp-business-api/facebook-business-manager-fbm-verification">Facebook Business Manager (FBM) Verification</a></p><p><a href="whatsapp-business-api/official-business-account-green-tick-verification">Cost Official Business Account (Green tick verification)</a></p></td><td></td><td></td></tr><tr><td><p>📊 <strong>REPORTING</strong></p><p><a href="reporting/chatbot-analytics">Chatbot Analytics </a></p><p><a href="reporting/agent-analytics">Agent Analytics </a></p><p><a href="reporting/outbound-analytics">Outbound analytics </a></p><p><a href="reporting/weekly-email-report">Weekly email report</a></p></td><td></td><td></td></tr><tr><td><p>👨🏻‍💻 <strong>SUPPORT</strong></p><p><a href="support/creating-a-ticket">Creating a ticket </a></p><p><a href="support/purchase-a-subscription">Purchasing a subscription </a></p><p><a href="support/book-a-demo">Book a demo </a></p><p><a href="support/reset-password">Reset password</a></p></td><td></td><td></td></tr><tr><td><p>🔧 <strong>TROUBLESHOOTING</strong></p><p>Getting notification for leads </p><p><a href="troubleshooting/inviting-teammates">Inviting teammates</a></p><p><a href="troubleshooting/notifications">Notifications </a></p><p><a href="support/cancelling-a-subscription">Cancelling a subscription</a></p></td><td></td><td></td></tr></tbody></table>