> For the complete documentation index, see [llms.txt](https://helpdesk.m-chat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.m-chat.ai/welcome.md). # Welcome! We understand that using a new product can sometimes be challenging, so we're here to assist you every step of the way. Whether you're a new customer or a long-time user, we've covered you with comprehensive guides, tutorials, and troubleshooting tips to ensure a seamless experience.


🏁 GETTING STARTED	Build a chatbot	Getting a WhatsApp API Building a GPT chatbot Building a bot with live Chat
🤖 BOT BUILDER Action blocks Variables Connecting action blocks Chatbot Appearance
✨ AI STUDIO	Knowledge base Prompts Tokens Refresh frequency
💬 LIVE CHAT Overview Creating views Saved replies Settings
🔌 INTEGRATIONS	Overview Ready integrations Zapier HTTP request
WHATSAPP API Getting a WhatsApp API Facebook Business Manager (FBM) Verification Cost Official Business Account (Green tick verification)
📊 REPORTING Chatbot Analytics Agent Analytics Outbound analytics Weekly email report
👨🏻‍💻 SUPPORT Creating a ticket Purchasing a subscription Book a demo Reset password
🔧 TROUBLESHOOTING Getting notification for leads Inviting teammates Notifications Cancelling a subscription