# Reset Password

To reset your password, you can follow the following steps;

* Open <https://app.media-m.co.za/login>
* Click on 'Forgot Password'
* Enter the registered 'Email Address' & click on 'Send Me Instructions'
* Click on 'Reset Password' link received in your email inbox
* Enter 'New Password' of your choice

{% hint style="success" %}
We recommend strong passwords. Strong passwords should include one capital letter, numeric, and special character. For example. 'Test123$'
{% endhint %}

* Click on 'Reset Password' to confirm the new password


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdesk.m-chat.ai/support/reset-password.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.