m-chat
Status
  • 👋Welcome!
  • 🏁 Getting Started
    • Building a chatbot
    • Testing a chatbot
    • Publishing your bot
      • Web
        • Embed chatbots on website
      • WhatsApp
        • Meta
        • 360Dialog
        • GupShup
        • Twillo
        • TechAlpha
      • Instagram
      • Facebook Messenger
      • SMS
      • Mobile App
    • Utility Tools
    • Contacts
      • Scheduling a Contact Report
      • Exporting a Contact List
    • Chatbot Appearance
      • Custom CSS
      • Image dimensions
      • Pop-up messages
  • BOT BUILDER
    • Action blocks
      • Trigger
      • Send message
      • Collect input
      • Buttons
      • Reply buttons
      • Carousel
      • Answer AI
      • Set AI
      • List
      • Send an email
      • Condition
      • Dynamic data
      • Talk to human
      • Javascript
      • Webhook
      • Jump
      • Flow
      • Options
      • Collect file
      • Form
      • Calendar
      • Delay
      • Codeblock
      • Slider
      • Image gallery
      • Send WhatsApp
      • Send SMS
      • Send Email
      • Send Status
      • WhatsApp flow
      • Catalogue
    • Outbound bots
      • Building Ongoing Campaign
      • Building One Off Campaign
    • Variables
    • Cloning bots
    • Connecting action blocks
    • Creating a loop
  • ✨ AI STUDIO
    • Building a GPT chatbot
    • Knowledge base
    • Custom Answers
    • Functional call
    • Prompts
    • Tokens
    • Refresh frequency
  • 💬 LIVE CHAT
    • Overview
    • Building a bot with live chat
    • Creating views
    • Adding Labels
    • Saved replies
    • Settings
  • 🔗 Integrations
    • HTTP request
    • Events
  • 💬 WhatsApp Business API
    • Getting a WhatsApp API
      • Getting WhatsApp API (Old approach)
      • Sandbox WhatsApp API
    • Facebook Business Manager (FBM) Verification
    • Creating a WhatsApp Template
    • Cost
    • Messaging Limits, Quality Rating
    • Official Business Account (Green tick verification)
  • 📊 Reporting
    • Chatbot Analytics
    • Agent Analytics
    • Outbound analytics
    • Link analytics
    • Weekly email report
  • 🛠️ Troubleshooting
    • Getting notification for leads
    • JS functions to trigger chat widget
    • Setting up link tracking
    • How do I hard refresh my browser?
    • Notifications
    • Tracking Facebook Pixel
    • Inviting teammates
    • Teams
  • 🧑‍💻 Support
    • Creating a ticket
    • Book a demo
    • Purchase a subscription
    • Cancelling a subscription
    • Refund policy
    • Reset Password
    • Deleting account
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On this page
  • Pre-requisites
  • Cloning
  • Note
  1. BOT BUILDER

Cloning bots

Duplicate your chatbot.

We know that there are different channels that the businesses are engaged in, and building the same bot again & again for different channels can be time-consuming.

In order to avoid this, we support the cloning of bots from one channel to another.

Pre-requisites

You must have 'Deployed' the chatbot at least once. Meaning you should have click the 'Deploy' button inside the chatbot flow once.

Cloning

Follow these steps to clone your bot:

  • Go to 'Bot Builder' & hover over the 'Bot' you want to clone.

  • Click on 'Menu' to see the list of actions that can be performed on this bot.

  • Click on 'Clone' & select the 'Channel'.

Note

  • When cloning bots from one channel to another, you will see some warnings to replace the non-compatible action blocks.

    • For instance, 'Carousel' is not supported in 'WhatsApp' channel.

  • You will see a warning modal when you open the copied bot.

  • Copied bots have a prefix 'Copy of' to their name. You can change the name on the canvas.

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Last updated 6 months ago