m-chat
Status
  • 👋Welcome!
  • 🏁 Getting Started
    • Building a chatbot
    • Testing a chatbot
    • Publishing your bot
      • Web
        • Embed chatbots on website
      • WhatsApp
        • Meta
        • 360Dialog
        • GupShup
        • Twillo
        • TechAlpha
      • Instagram
      • Facebook Messenger
      • SMS
      • Mobile App
    • Utility Tools
    • Contacts
      • Scheduling a Contact Report
      • Exporting a Contact List
    • Chatbot Appearance
      • Custom CSS
      • Image dimensions
      • Pop-up messages
  • BOT BUILDER
    • Action blocks
      • Trigger
      • Send message
      • Collect input
      • Buttons
      • Reply buttons
      • Carousel
      • Answer AI
      • Set AI
      • List
      • Send an email
      • Condition
      • Dynamic data
      • Talk to human
      • Javascript
      • Webhook
      • Jump
      • Flow
      • Options
      • Collect file
      • Form
      • Calendar
      • Delay
      • Codeblock
      • Slider
      • Image gallery
      • Send WhatsApp
      • Send SMS
      • Send Email
      • Send Status
      • WhatsApp flow
      • Catalogue
    • Outbound bots
      • Building Ongoing Campaign
      • Building One Off Campaign
    • Variables
    • Cloning bots
    • Connecting action blocks
    • Creating a loop
  • ✨ AI STUDIO
    • Building a GPT chatbot
    • Knowledge base
    • Custom Answers
    • Functional call
    • Prompts
    • Tokens
    • Refresh frequency
  • 💬 LIVE CHAT
    • Overview
    • Building a bot with live chat
    • Creating views
    • Adding Labels
    • Saved replies
    • Settings
  • 🔗 Integrations
    • HTTP request
    • Events
  • 💬 WhatsApp Business API
    • Getting a WhatsApp API
      • Getting WhatsApp API (Old approach)
      • Sandbox WhatsApp API
    • Facebook Business Manager (FBM) Verification
    • Creating a WhatsApp Template
    • Cost
    • Messaging Limits, Quality Rating
    • Official Business Account (Green tick verification)
  • 📊 Reporting
    • Chatbot Analytics
    • Agent Analytics
    • Outbound analytics
    • Link analytics
    • Weekly email report
  • 🛠️ Troubleshooting
    • Getting notification for leads
    • JS functions to trigger chat widget
    • Setting up link tracking
    • How do I hard refresh my browser?
    • Notifications
    • Tracking Facebook Pixel
    • Inviting teammates
    • Teams
  • 🧑‍💻 Support
    • Creating a ticket
    • Book a demo
    • Purchase a subscription
    • Cancelling a subscription
    • Refund policy
    • Reset Password
    • Deleting account
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On this page
  • Token Quota
  • How are tokens calculated?
  1. ✨ AI STUDIO

Tokens

Tokens are nothing but a group of characters.

PreviousPromptsNextRefresh frequency

Last updated 6 months ago

1 token is equal to 4 characters.

For example, the following sentence “The quick brown fox jumps over the lazy dog” has 11 tokens.

Token Quota

Each plan has a different token quota.

How are tokens calculated?

Tokens are used by both the input (what is being sent to the AI model) and output (what is being received to the AI model).

For example, when you train a AI model with the website , here’s how many tokens would be consumed:

  • Training – Total number of characters extracted from the website (Counted once, as you only train once)

  • Input tokens – All the tokens used to send the question to OpenAI are counted here. They include:

    • Chunks – When a question is asked to the AI model, the system would fetch a chunk that closely matches the question.

    • Input question – Question asked by the user

    • Prompt – System prompt and the instructions defined

  • Output tokens – Size of the response received from OpenAI

Token calculation would vary depending on the size of your AI model, how brief are your prompts/instructions, and how big are the responses from the AI model.

Learn more
https://m-chat.ai