Facebook Messenger

To launch the chatbot you built for “Facebook Messenger” channel, follow these steps:

Step 1: Connect your Facebook account

Goto Channel Configuration > Facebook and click “Connect to Facebook”.

Doing this opens the Facebook pop-up asking for permissions, here make sure you choose all the pages that you may want to add the chatbot to.

You will require “Admin” permissions to be able to connect the chatbot to a Facebook page. If you do not see any pages in the list, it means that you do not have the required permissions.

Step 2: Connect the chatbot to the Facebook page

Once your Facebook account is successfully configured, the Facebook pop-up will auto-close, and you will be able to see all the Facebook pages in the current screen.

Click on the “Expand” icon to be able to choose the chatbot you want to connect.

Once done, hit “Save” and your chatbot is now live on Facebook Messenger.

If the bot's status is turned on then you will see ACTIVE written on that page & if the bot is turned off, you will see INACTIVE

If there is no status, that means that no bot is not connected to the page