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Status

Web

You can instantly launch your chatbot to your website with one click on m-chat.

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Step 1: Enter the domain name

Goto Channel Configuration > Web > Configuration

Here, enter the domain where you want to launch your chatbot.

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Each m-chat account only supports one domain.

Sub-domains are allowed. Like blog.m-chat.ai, app.m-chat.ai etc.

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Step 2: Paste the code snippet on your website

Copy the JS Snippet provided in this section, and paste it anywhere in your website's code between the <body> ... </body> tags.

You must include the snippet on every page you want your Chatbot to appear on.

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If you DO NOT see your bot live:

  • Check if the bot status is "Active" i.e. switch is turned on.

  • Check if your bot has a deployed version. If not, deploy it once.

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Installing using Google Tag Manager

If you use Google Tag Manager for all JS, follow these steps:

  1. Open Google Tag Manager

  2. Click “Add a new tag”

  3. Under “Tag Configuration” choose “Custom HTML”

  4. Paste the JS snippet in this section

  5. Under “Triggering” choose “All pages”

  6. Click “Save”

  7. Publish this tag

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Installing on SquareSpace

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Installing on a single page

In-order to embed the bot on single page, you can follow the following steps;

  1. Go to 'Channel Configuration -> Web -> Configuration'

  2. Copy the m-chat 'Code Snippet'

  3. Go to desired page where you want to embed the bot

  4. Hover and select the page setting (menu gear against the page name)

  5. Under the page settings screen, select 'Advanced'

  6. Click on 'Page Header Code Injection'

  7. Paste the snippet in the block editor

  8. Click on 'Save' to apply changes

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Installing on the entire website

In-order to embed the chatbot on entire website, you can follow the following steps;

  1. Go to Settings > Advanced > Code Injection

  2. Scroll down until you see 'Footer' section

  3. Paste the m-chat code snippet in the 'Footer' section

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