m-chat
Status
  • 👋Welcome!
  • 🏁 Getting Started
    • Building a chatbot
    • Testing a chatbot
    • Publishing your bot
      • Web
        • Embed chatbots on website
      • WhatsApp
        • Meta
        • 360Dialog
        • GupShup
        • Twillo
        • TechAlpha
      • Instagram
      • Facebook Messenger
      • SMS
      • Mobile App
    • Utility Tools
    • Contacts
      • Scheduling a Contact Report
      • Exporting a Contact List
    • Chatbot Appearance
      • Custom CSS
      • Image dimensions
      • Pop-up messages
  • BOT BUILDER
    • Action blocks
      • Trigger
      • Send message
      • Collect input
      • Buttons
      • Reply buttons
      • Carousel
      • Answer AI
      • Set AI
      • List
      • Send an email
      • Condition
      • Dynamic data
      • Talk to human
      • Javascript
      • Webhook
      • Jump
      • Flow
      • Options
      • Collect file
      • Form
      • Calendar
      • Delay
      • Codeblock
      • Slider
      • Image gallery
      • Send WhatsApp
      • Send SMS
      • Send Email
      • Send Status
      • WhatsApp flow
      • Catalogue
    • Outbound bots
      • Building Ongoing Campaign
      • Building One Off Campaign
    • Variables
    • Cloning bots
    • Connecting action blocks
    • Creating a loop
  • ✨ AI STUDIO
    • Building a GPT chatbot
    • Knowledge base
    • Custom Answers
    • Functional call
    • Prompts
    • Tokens
    • Refresh frequency
  • 💬 LIVE CHAT
    • Overview
    • Building a bot with live chat
    • Creating views
    • Adding Labels
    • Saved replies
    • Settings
  • 🔗 Integrations
    • HTTP request
    • Events
  • 💬 WhatsApp Business API
    • Getting a WhatsApp API
      • Getting WhatsApp API (Old approach)
      • Sandbox WhatsApp API
    • Facebook Business Manager (FBM) Verification
    • Creating a WhatsApp Template
    • Cost
    • Messaging Limits, Quality Rating
    • Official Business Account (Green tick verification)
  • 📊 Reporting
    • Chatbot Analytics
    • Agent Analytics
    • Outbound analytics
    • Link analytics
    • Weekly email report
  • 🛠️ Troubleshooting
    • Getting notification for leads
    • JS functions to trigger chat widget
    • Setting up link tracking
    • How do I hard refresh my browser?
    • Notifications
    • Tracking Facebook Pixel
    • Inviting teammates
    • Teams
  • 🧑‍💻 Support
    • Creating a ticket
    • Book a demo
    • Purchase a subscription
    • Cancelling a subscription
    • Refund policy
    • Reset Password
    • Deleting account
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On this page
  1. 🏁 Getting Started
  2. Publishing your bot
  3. WhatsApp

Meta

Meta is a bit complicated, as it involves navigating across multiple pages.

  1. Goto Channel Configuration > WhatsApp > Configuration

  2. Click “Create a configuration”

  3. Enter the “Phone number”

  4. Navigate to Facebook developer portal

    1. Open the “App” that you created for WhatsApp API

    2. Copy “App ID” from the header

  5. From the navigation menu on the left,

    1. Goto WhatsApp > API Setup

    2. Copy “Phone number ID”

    3. Copy “WhatsApp Business Account ID”

  6. Paste the “Permanent token” (Learn how)

  7. Finally, paste all the copied values on the m-chat configuration screen and hit “Save”.

  8. Test by sending “Hi” to your WhatsApp number

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Last updated 6 months ago