m-chat
Status
  • 👋Welcome!
  • 🏁 Getting Started
    • Building a chatbot
    • Testing a chatbot
    • Publishing your bot
      • Web
        • Embed chatbots on website
      • WhatsApp
        • Meta
        • 360Dialog
        • GupShup
        • Twillo
        • TechAlpha
      • Instagram
      • Facebook Messenger
      • SMS
      • Mobile App
    • Utility Tools
    • Contacts
      • Scheduling a Contact Report
      • Exporting a Contact List
    • Chatbot Appearance
      • Custom CSS
      • Image dimensions
      • Pop-up messages
  • BOT BUILDER
    • Action blocks
      • Trigger
      • Send message
      • Collect input
      • Buttons
      • Reply buttons
      • Carousel
      • Answer AI
      • Set AI
      • List
      • Send an email
      • Condition
      • Dynamic data
      • Talk to human
      • Javascript
      • Webhook
      • Jump
      • Flow
      • Options
      • Collect file
      • Form
      • Calendar
      • Delay
      • Codeblock
      • Slider
      • Image gallery
      • Send WhatsApp
      • Send SMS
      • Send Email
      • Send Status
      • WhatsApp flow
      • Catalogue
    • Outbound bots
      • Building Ongoing Campaign
      • Building One Off Campaign
    • Variables
    • Cloning bots
    • Connecting action blocks
    • Creating a loop
  • ✨ AI STUDIO
    • Building a GPT chatbot
    • Knowledge base
    • Custom Answers
    • Functional call
    • Prompts
    • Tokens
    • Refresh frequency
  • 💬 LIVE CHAT
    • Overview
    • Building a bot with live chat
    • Creating views
    • Adding Labels
    • Saved replies
    • Settings
  • 🔗 Integrations
    • HTTP request
    • Events
  • 💬 WhatsApp Business API
    • Getting a WhatsApp API
      • Getting WhatsApp API (Old approach)
      • Sandbox WhatsApp API
    • Facebook Business Manager (FBM) Verification
    • Creating a WhatsApp Template
    • Cost
    • Messaging Limits, Quality Rating
    • Official Business Account (Green tick verification)
  • 📊 Reporting
    • Chatbot Analytics
    • Agent Analytics
    • Outbound analytics
    • Link analytics
    • Weekly email report
  • 🛠️ Troubleshooting
    • Getting notification for leads
    • JS functions to trigger chat widget
    • Setting up link tracking
    • How do I hard refresh my browser?
    • Notifications
    • Tracking Facebook Pixel
    • Inviting teammates
    • Teams
  • 🧑‍💻 Support
    • Creating a ticket
    • Book a demo
    • Purchase a subscription
    • Cancelling a subscription
    • Refund policy
    • Reset Password
    • Deleting account
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On this page
  • Step 1: Add the ‘Zapier’ action block in the flow by clicking on ‘+’
  • Step 2: Create a Zap on Zapier
  • Step 3: Test your zap
  • Step 4: Create your action with the destination app
  • Step 5: Publish the zap and go live
  1. 🔗 Integrations

Zaipier

Connect your zap with m-chat.

Last updated 6 months ago

Available on the STARTER plan and above

Zapier integration lets you send data to a zap, which initiates its workflow.

You can follow the below steps in sequence to successfully integrate with Zapier:

Step 1: Add the ‘Zapier’ action block in the flow by clicking on ‘+’

Add the Zapier action block on the chatbot flow.

Keep in mind the Zapier integration will be triggered when the flow reaches this action block.

Step 2: Create a Zap on Zapier

  1. Choose 'm-chat' as the trigger.

  2. Choose 'Zapier block activated' on "When this happens..."

  3. Add the m-chat token from the Zapier action block on the 'Connect m-chat' input

  4. Choose the 'Bot' from the dropdown

  5. Choose the 'Block' from the dropdown

Next, go to your Zapier account and create a Zap.

Step 3: Test your zap

Once you have added the above information, click 'Test Action' to test the connection with m-chat.

As a result, you will see all the variables defined on that chatbot. These variables can later be referenced in the app that you want to integrate with using Zapier.

Step 4: Create your action with the destination app

Now, configure the action that you want to perform when this zap is triggered. It could be to create a lead on a CRM, send data to Google Sheets, etc.

Step 5: Publish the zap and go live

Click on ‘Publish’ to publish the Zap and go live