Status

Zaipier

Connect your zap with m-chat.

Available on the STARTER plan and above

Zapier integration lets you send data to a zap, which initiates its workflow.

You can follow the below steps in sequence to successfully integrate with Zapier:

Step 1: Add the ‘Zapier’ action block in the flow by clicking on ‘+’

Add the Zapier action block on the chatbot flow.

Keep in mind the Zapier integration will be triggered when the flow reaches this action block.

Step 2: Create a Zap on Zapier

  1. Choose 'm-chat' as the trigger.

  2. Choose 'Zapier block activated' on "When this happens..."

  3. Add the m-chat token from the Zapier action block on the 'Connect m-chat' input

  4. Choose the 'Bot' from the dropdown

  5. Choose the 'Block' from the dropdown

Next, go to your Zapier account and create a Zap.

Step 3: Test your zap

Once you have added the above information, click 'Test Action' to test the connection with m-chat.

As a result, you will see all the variables defined on that chatbot. These variables can later be referenced in the app that you want to integrate with using Zapier.

Step 4: Create your action with the destination app

Now, configure the action that you want to perform when this zap is triggered. It could be to create a lead on a CRM, send data to Google Sheets, etc.

Step 5: Publish the zap and go live

Click on ‘Publish’ to publish the Zap and go live

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